How to register or renew discounts: First responder, military, nurse, teacher, student, employee (2024)

Follow these steps to validate your status and sign up for your discount:

1. Go to Discounts for Military, Veterans and their Families
2. Click Check eligibility to verify your eligibility for the military discount.
3. Click Get Started to start the ID.me verification process using your ID.me credentials. If you're not signed up for ID.me, you're taken through a short registration process.
4. Once validated, you're automatically sent to the Discounts by Verizon wireless page. Choose Already with Verizon or New to Verizon and follow the prompts to sign up for your discount.

Note: ID.me works with all web browsers except Internet Explorer.

1. Enter your phone number and follow the prompts to validate with your work email address (Note: personal email addresses ([e.g., gmail, hotmail] aren't accepted).
2. Check your work email address for a confirmation email from customerserviceb2b@verizonwireless.com with the subject "Discounts by Verizon wireless"
3. Click the Confirm My Discount link in the email within 72 hours. If the link expires, start again and resubmit.

   Note: If you have more than 1 Verizon mobile account in your name, you may get a prompt asking which account should get the discount. Choose the account you want.

New to Verizon: Enter your work email under Sign Up and follow the prompts.

1. Visit the page applicable to you to register or renew your discount:
   1. Go to our First Responders page.
   2. Go to our Teachers page.
   3. Go to our Nurses page.
   4. Go to our Students page.
2. Scroll down and click Check eligibility / Get started to start the ID.me verification process using your ID.me credentials. (If you're not yet signed up for ID.me, you're taken through a short registration process.)
3. Once verified, you're automatically sent to the Discounts by Verizon wireless page. Choose Existing Customers or New to Verizon and follow the prompts to register or renew your discount.

Note:

• You only need to register once to validate discount eligibility for your entire account.
• You can only use 1 type of discount (e.g., either an employee or military discount, not both).
• We can't contact your employer or organization to verify your employment or affiliation. You need to validate with us to be eligible for a discount.
• For first responders KIA next of kin (immediate family members: spouse/children of household) – signed affidavit issued by First Responder Agency listing KIA status is required.
• Military personnel, veterans and first responders can also sign up in a Verizon retail store.
• Teachers - Depending on the state in which you teach, you may need to provide a teaching certificate. We’ll let you know during registration.

Important document requirements:

• The proof of employment or affiliation can't be more than 60 days old.
• Black out sensitive personal information (e.g., salary, tax amounts, banking information, Social Security Number, Employee ID Number)
• You can use your device's camera to take a picture of your proof of employment or affiliation to upload. Your document image file must be one of these formats and less than 5 MB: GIF, JPEG, JPG, PDF, PNG, TIF.
• Your name, company or organization name and date must be legible on the image you upload.

• When you submit a pay stub or other proof of employment to validate your discount eligibility, it can take up to 10 days to review and process your submission.

  After your employment status is confirmed, it can take up to 2 bill cycles for any discount updates to appear on your monthly bill.

• Choose Bill from the dropdown (if available).
• Choose Bill overview from the dropdown. Click Savings details & new offers.

My Verizon app:

1. Select Account.
2. Select Bill.
3. Click Savings details & new offers.

Your discount eligibility is tied to your employment or affiliation status. After you register for your discount, we ask you to re-validate your employment or affiliation about once a year:

• When you receive a notice to re-validate your employment or affiliation, respond within 30 days.
• If you don't respond, your discount may be removed. If the discount is removed, visit the how to register or renew discounts page so we can re-apply your discount.
• After we process your renewal, you get the discount currently available through your organization's agreement with Verizon.

• The discount is automatically removed from your account.
• You won't be retroactively charged the difference between the full price and discounted price of service.
• We have many plans for your usage and budget needs. Explore options on our Plans page.

What to do if during registration:

1. You were told to check your email for confirmation, but you didn't get the confirmation email:
   • Check your spam folder.
   • Check your email application's antivirus settings.
   • Check with your IT administrator about your network's firewall settings.
   • You can also re-enter your work email address on our Verizon discounts page.
2. You get a message asking if you want to submit a "manual review request:"
   • If you get this message during registration, the email address you submitted may have already been used for a discount request for another account. Only 1 account can be validated per work email address.
   • If you say yes to a manual review request, we'll look at your history and determine if your work email address is eligible for validating your employment for the new account you submitted.